About Bijou Noir
Founded in 2017, Bijou Noir is a handmade unisex wristwear and accessory company born out of a passion for high quality materials and craftsmanship. Each item carries the name of a Washington, D.C. neighborhood as homage to our founding roots.
The Bijou Noir Co.
PO Box 6661
Columbia, MD 21045
Our policy lasts 30 days after which we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition in the original packaging.
To request a return, send a email request to us at firstname.lastname@example.org explaining the reason for your return request. A customer service representative will respond with a confirmation or denial within 24 hours.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund request. If you are approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.
Sale items cannot be returned or exchanged.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over $25, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.